Case Study
Avamere Living partners with UPshow to Streamline Network-wide Employee Communications
The partnership with UPshow SHIFT successfully addressed challenges related to previous communication techniques, streamlining operations and improving the overall employee experience and company culture at Avamere Living.
The Company
Avamere Living is a post-acute and rehabilitation center with multiple locations across the United States. They provide specialized care and support to individuals in need of post-hospitalization recovery, rehabilitation services, and long-term care. With a focus on personalized care plans, Avamere Living aims to improve the quality of life for their residents and promote overall well-being.
The Challenge
Previously, Avamere Living had multiple traditional communication techniques across various locations, with 80% of their employees not having access to a company-wide email system. Therefore, communication to employees was challenging. The decentralized approach of using bulletin boards and text messages for updates made it difficult to effectively manage communications from the home office to each facility.
The UPshow Approach
UPshow SHIFT, an employee engagement platform, is currently powering TV screens within employee areas in all affiliated facilities. By adopting UPshow SHIFT, Avamere Living successfully surmounted communication challenges and improved employee engagement.
The software provides a centralized, cloud-based dashboard that allows the Avamere corporate team to control screen content across all locations from a remote location. Additionally, on-site managers have the flexibility to manage content for their respective locations.
With UPshow SHIFT, facility managers gain autonomy to schedule their own content and communications using design templates and brand guidelines, while the home office easily updates all facilities with company-wide communications, ensuring seamless messaging.
The Results
The partnership between Avamere Living and UPshow has resulted in many benefits & positive impacts:
Centralized Control: UPshow SHIFT gives facilities the freedom to schedule their own content and communications. Each facility can customize and plan its content schedule, while the home office can update all facilities with company-wide communications at the push of a button.
Tailored Content and Playlisting: The UPshow SHIFT playlisting feature allows Avamere Living to schedule tailored content across 33 locations. This functionality enables unique playlist creation for each location’s preferences and customization to enhance the employee experience. Facility Managers can log in to UPshow SHIFT and easily submit content to give shout-outs to employees, update policies, and share all employee communications.
QR Campaigns: UPshow QR Campaigns are a popular feature for facilities to gather and share information from employees. This helps company-culture and employees get to know each other better - whether it is a new employee spotlight, celebrating team wins, or special announcements. QR campaigns help Avamere with:
- Trainings
- Employee Recognition
- Employee Feedback Surveys
- New Employee Bios
- Peer to Peer Shoutouts
- Newsletters
Spencer Trefzger, Director of Marketing at Avamere shared, “Since implementing UPshow SHIFT and moving from decentralized bulletin boards, we have increased our employee engagement and responses by 10x."
In addition to submissions, Avamere Living has annual training sessions which are advertised via QR campaigns for employees to scan, login, and complete. “We have added training session competitions to encourage facilities to engage and reach 100% completion,” says Spencer.
Ease of Use: UPshow SHIFT’s user-friendly features make it easy for facility employees to use. The UPshow Manager allows for ad hoc and planned announcement creation and playlisting that can be easily scheduled. Even for team members who are not tech-savvy, adding content to predefined templates and pushing content to screens is a straightforward process.
Education: The UPshow platform acts as a vehicle for delivering education to employees - whether it’s explaining marketing team initiatives or delivering training courses during their shift.
The Company
Avamere Living is a post-acute and rehabilitation center with multiple locations across the United States. They provide specialized care and support to individuals in need of post-hospitalization recovery, rehabilitation services, and long-term care. With a focus on personalized care plans, Avamere Living aims to improve the quality of life for their residents and promote overall well-being.
The Challenge
Previously, Avamere Living had multiple traditional communication techniques across various locations, with 80% of their employees not having access to a company-wide email system. Therefore, communication to employees was challenging. The decentralized approach of using bulletin boards and text messages for updates made it difficult to effectively manage communications from the home office to each facility.
The UPshow Approach
UPshow SHIFT, an employee engagement platform, is currently powering TV screens within employee areas in all affiliated facilities. By adopting UPshow SHIFT, Avamere Living successfully surmounted communication challenges and improved employee engagement.
The software provides a centralized, cloud-based dashboard that allows the Avamere corporate team to control screen content across all locations from a remote location. Additionally, on-site managers have the flexibility to manage content for their respective locations.
With UPshow SHIFT, facility managers gain autonomy to schedule their own content and communications using design templates and brand guidelines, while the home office easily updates all facilities with company-wide communications, ensuring seamless messaging.
The Results
The partnership between Avamere Living and UPshow has resulted in many benefits & positive impacts:
Centralized Control: UPshow SHIFT gives facilities the freedom to schedule their own content and communications. Each facility can customize and plan its content schedule, while the home office can update all facilities with company-wide communications at the push of a button.
Tailored Content and Playlisting: The UPshow SHIFT playlisting feature allows Avamere Living to schedule tailored content across 33 locations. This functionality enables unique playlist creation for each location’s preferences and customization to enhance the employee experience. Facility Managers can log in to UPshow SHIFT and easily submit content to give shout-outs to employees, update policies, and share all employee communications.
QR Campaigns: UPshow QR Campaigns are a popular feature for facilities to gather and share information from employees. This helps company-culture and employees get to know each other better - whether it is a new employee spotlight, celebrating team wins, or special announcements. QR campaigns help Avamere with:
- Trainings
- Employee Recognition
- Employee Feedback Surveys
- New Employee Bios
- Peer to Peer Shoutouts
- Newsletters
Spencer Trefzger, Director of Marketing at Avamere shared, “Since implementing UPshow SHIFT and moving from decentralized bulletin boards, we have increased our employee engagement and responses by 10x."
In addition to submissions, Avamere Living has annual training sessions which are advertised via QR campaigns for employees to scan, login, and complete. “We have added training session competitions to encourage facilities to engage and reach 100% completion,” says Spencer.
Ease of Use: UPshow SHIFT’s user-friendly features make it easy for facility employees to use. The UPshow Manager allows for ad hoc and planned announcement creation and playlisting that can be easily scheduled. Even for team members who are not tech-savvy, adding content to predefined templates and pushing content to screens is a straightforward process.
Education: The UPshow platform acts as a vehicle for delivering education to employees - whether it’s explaining marketing team initiatives or delivering training courses during their shift.
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Avamere Living partners with UPshow to Streamline Network-wide Employee Communications
The partnership with UPshow SHIFT successfully addressed challenges related to previous communication techniques, streamlining operations and improving the overall employee experience and company culture at Avamere Living.
The Company
Avamere Living is a post-acute and rehabilitation center with multiple locations across the United States. They provide specialized care and support to individuals in need of post-hospitalization recovery, rehabilitation services, and long-term care. With a focus on personalized care plans, Avamere Living aims to improve the quality of life for their residents and promote overall well-being.
The Challenge
Previously, Avamere Living had multiple traditional communication techniques across various locations, with 80% of their employees not having access to a company-wide email system. Therefore, communication to employees was challenging. The decentralized approach of using bulletin boards and text messages for updates made it difficult to effectively manage communications from the home office to each facility.
The UPshow Approach
UPshow SHIFT, an employee engagement platform, is currently powering TV screens within employee areas in all affiliated facilities. By adopting UPshow SHIFT, Avamere Living successfully surmounted communication challenges and improved employee engagement.
The software provides a centralized, cloud-based dashboard that allows the Avamere corporate team to control screen content across all locations from a remote location. Additionally, on-site managers have the flexibility to manage content for their respective locations.
With UPshow SHIFT, facility managers gain autonomy to schedule their own content and communications using design templates and brand guidelines, while the home office easily updates all facilities with company-wide communications, ensuring seamless messaging.
The Results
The partnership between Avamere Living and UPshow has resulted in many benefits & positive impacts:
Centralized Control: UPshow SHIFT gives facilities the freedom to schedule their own content and communications. Each facility can customize and plan its content schedule, while the home office can update all facilities with company-wide communications at the push of a button.
Tailored Content and Playlisting: The UPshow SHIFT playlisting feature allows Avamere Living to schedule tailored content across 33 locations. This functionality enables unique playlist creation for each location’s preferences and customization to enhance the employee experience. Facility Managers can log in to UPshow SHIFT and easily submit content to give shout-outs to employees, update policies, and share all employee communications.
QR Campaigns: UPshow QR Campaigns are a popular feature for facilities to gather and share information from employees. This helps company-culture and employees get to know each other better - whether it is a new employee spotlight, celebrating team wins, or special announcements. QR campaigns help Avamere with:
- Trainings
- Employee Recognition
- Employee Feedback Surveys
- New Employee Bios
- Peer to Peer Shoutouts
- Newsletters
Spencer Trefzger, Director of Marketing at Avamere shared, “Since implementing UPshow SHIFT and moving from decentralized bulletin boards, we have increased our employee engagement and responses by 10x."
In addition to submissions, Avamere Living has annual training sessions which are advertised via QR campaigns for employees to scan, login, and complete. “We have added training session competitions to encourage facilities to engage and reach 100% completion,” says Spencer.
Ease of Use: UPshow SHIFT’s user-friendly features make it easy for facility employees to use. The UPshow Manager allows for ad hoc and planned announcement creation and playlisting that can be easily scheduled. Even for team members who are not tech-savvy, adding content to predefined templates and pushing content to screens is a straightforward process.
Education: The UPshow platform acts as a vehicle for delivering education to employees - whether it’s explaining marketing team initiatives or delivering training courses during their shift.
