UPshow Press + Digital Signage News

UPshow today released a new report that explores the growth of retail health clinics and the opportunities they have to shape the future of healthcare. The report, Healthcare Ecosystem 2021: Retail’s Role in the Future of Care — which surveyed 500 consumers and 250 retail healthcare executives across the U.S. — offers data-driven insights to help navigate changing consumer expectations and drive better patient experiences in 2021 and beyond.

While retail health clinics were already growing in popularity ahead of the COVID-19 crisis, the pandemic accelerated their growth as quarantined consumers aimed to consolidate their on-premises shopping trips. According to the report’s findings, 32% of consumers said COVID-19 increased their usage of retail health clinics, and almost half (49%) say that they’ll be more likely to use these clinics even after the pandemic subsides. Further, 74% of retail healthcare executives reported the pandemic has increased the volume and/or revenue of their healthcare offerings.

As the trend toward retail healthcare continues and executives look to strategically capture and retain consumers, the findings reveal discrepancies between consumers’ expectations and businesses’ delivery. The data showed many opportunities to deliver an improved experience.

Key findings from the report include:

• Misconceptions and wariness among consumers: Nearly half (47%) of respondents said they’re not confident in the quality of care provided at retail health clinics. Further, one in 10 respondents weren’t even aware that retail health clinics accept most major health insurers.
• Retailers aren’t meeting consumers’ digital expectations: Only 16% of consumers find paper signage valuable in retail health interactions, but many find it is the most popular form of communication. Additionally, 93% of retail healthcare executives report being satisfied with their mobile app and/or web portal when only 38% of consumers say they even remember being invited to download a mobile app or visit a web portal when they visited a retail healthcare clinic.
• Consumers are open to spending more: 77% of consumers have one or more prescriptions that require regular pharmacy visits for refills. Of those consumers, more than half (56%) would consider using retail healthcare for other services such as preventive care, primary care and/or physical exams.
• Retailers are leaving money on the table: Only 21% of retail healthcare companies are using available communication methods to encourage repeat visits from customers, and 70% are failing to guide customers toward relevant in-store products that could lead to larger transactions.

“This unprecedented time is giving retailers a once-in-a-generation opportunity to redefine the retail healthcare space,” said Scott Axonovitz, CRO at UPshow. “Retailers that recognize consumers’ changing healthcare needs and amplify their in-store environments through digital-first communication channels will be best positioned to succeed.”

Download the full report

Read the full article on Crunchbase.

UPshow has once again been included in the upper tier of the annual Inc. 5000 list of the nation’s fastest-growing private companies. 

Reprising our spot among many rapidly-growing brands in the upper echelon of the Inc. 5000 is an incredible honor and a fantastic indicator of how far we’ve come.

Previous Inc 5000 honorees include Intuit, Zappos, Under Armour, Microsoft, Patagonia, and many other well-known companies.

Check out Inc.’s full list here.

Ringing in the new year, the Chicago Tribune has ranked UPshow as one of the top 5 fastest growing companies in Chicago.

The list identifies the ten Chicago-grown businesses that have made the most impressive strides in the past year, factoring in data like year-over-year growth and revenue.

This mention comes shortly after a feature from Built In Chicago, where our leadership team celebrated UPshow’s consistent doubling in size annually since its founding.

As always, we at Team UPshow are thrilled with our 2019 successes and grateful to our partners for helping us pave the way to an even more innovative 2020!

View the full list here.

Every week, we see a new article about how this social media platform is dying. But fitness center owners understand the value in social media. Check out this interview between Club Solutions and Anytime Fitness to learn about how UPshow works out your social media presence for you.

We’re thrilled to share that UPshow has entered into a $2.3 million venture debt facility with Signature Bank’s Venture Banking Group. This brings our 2019 fundraising total to $8.3 million, including $6 million in Series A funding led by TDF Ventures and Jump Capital.

“UPshow’s innovative plug-and-play platform is transforming in-venue engagement for a variety of businesses in the hospitality, entertainment, fitness and healthcare industries,” said Ross Mires, Senior Vice President in Signature’s Venture Banking Group. “After meeting with the company’s impressive team and learning about their commitment to product development and strong investor syndicate, including Jump Capital and TDF Ventures, it was clear UPshow was an excellent fit for our growing portfolio. We look forward to supporting UPshow’s future growth initiatives and continued success for years to come.”

“We couldn’t be happier to have Signature’s Venture Banking Group partner with UPshow and join in this funding round. Ross and the team have an incredible understanding of the media technology space and will bring immense value to UPshow in the form of capital and a vast network of connections,” shared UPshow co-founder and CEO Adam Hirsen.

At UPshow, we know our people are our most valuable asset. So, when co-founder and CEO Adam Hirsen sat down with BizCast to discuss the importance of culture when scaling a business, he had a lot to say.

You can’t do anything alone… ideas and technology can only take you so far. People are really what makes a company great.

Hirsen emphasized the importance of recruiting team members who will push you and your business to be better and who will lend insight that you yourself may not have.

Watch the full interview with BizCast here.

Yesterday UPshow co-founder and CEO Adam Hirsen traveled to New York to represent UPshow and ring the NASDAQ closing bell. While there, UPshow was recognized for its win at the 2018 Chicago Innovation Awards, and the company logo was displayed on the NASDAQ screen in Time Square for all to see.

Check out images of the big event:

We are thrilled to announce that UPshow has secured $6 million in Series A funding led by TDF Ventures and Jump Capital. This funding round will enable the company to further transform the in-venue engagement experience with innovation, scalable growth and enhanced product development.

To learn more about the funding, check out coverage from Crain’s Business and Built In Chicago.

We are thrilled to announce that UPshow has been ranked number 41 on this year’s Entrepreneur 360 list! UPshow was also the top Chicago-based business in the listing.

Entrepreneur, a leading publication for news in the world of entrepreneurship and business, selected its 2018 list of the 360 startups and small businesses that have made significant strides based on five metrics: impact, innovation, growth, leadership and business valuation.

To read the entire list, click here.

UPshow has been selected as one of less than a dozen finalists for the 11th Annual Momentum Awards. The awards, hosted by 1871 and The Chicagoland Entrepreneurial Center, recognize the most promising tech companies in the Chicagoland area. According to 1871 CEO Betsy Ziegler, “Each of the nominees…represent the collaborative and innovative spirit of Chicago’s tech and entrepreneur community.”

For more details about the upcoming awards and our fellow finalists, click here.

Last night, UPshow was announced to be a winner of the 2018 Chicago Innovation Awards. The awards recognize and honor Chicago-based companies that are striving to build and execute a forward-thinking vision and grow the city’s tech industries.

UPshow was one of 20 winners, selected from a pool of over 500 entries. More information about the awards and the winners can be found here.

We are incredibly proud to have received the award, and are using it as motivation to drive UPshow’s success and innovation even further!